Four Benefits of Third-Party Maintenance

While moving your hardware maintenance from the OEM to a third party might initially give you pause, there are many benefits to making this move. 71% of fortune 100 companies utilize a third-party maintenance provider in some capacity. Here are just four reasons why.

1. It allows for flexibility of technology
   Whether you have old technology you love, or you’re ready to make the jump to the next best thing, using a third-party maintenance provider can give you elasticity of technology. The OEM is looking out for their bottom line, so when their technology reaches end of life, they’ll stop supporting your equipment. A third-party provider can maintain and provide parts for your equipment long after your OEM warranty runs out. Once you’re ready to take the plunge into something new, your outsourced provider will have a broad base of cross-manufacturer knowledge to help you choose the equipment that makes the most sense for your needs.
2. It keeps your experts doing what they do best
   Particularly in the small business world, an internal IT employee’s role can quickly expand beyond the bounds of their normal duties or expertise as the business grows quickly. Outsourcing your maintenance frees up your internal IT employees to focus on their tasks.
3. It gets new parts in your hands quickly
   When something goes wrong, you can’t afford to wait days for new parts to arrive. The OEM’s wait time may be too long for your mission-critical machines. If your broken equipment is past end of life, the OEM won’t be much help either. A third-party provider can retrieve necessary parts from a nearby secure stocking location regardless of the manufacturer or age of the equipment.
4. It makes your business run more efficiently
   When you factor in wages, benefits, training, taxes, etc. you’ll find that the cost of hiring a full time employee may be more than you think. What you lose in costs, you gain in expertise, as third-party providers know your equipment like the back of their hands. Outsourcing staff to maintain your equipment allows your IT employees to remain focused on their core duties while the maintenance staff focuses on theirs. With these clearly defined, specialized roles in place, your business will be more streamlined and economical.

Given the many benefits of outsourcing your IT maintenance, it might be time for you to take a look at what a third-party provider can do for your business. CentricsIT supports all major manufacturers including: IBM, Cisco, Dell, EMC, HP, and Sun/Oracle and can have parts on site within four hours. CentricsIT can save you 40-70% on your IT costs.

You can’t afford anything less than maximum efficiency for your data center maintenance, and CentricsIT can help get you there. Contact us to begin saving today.