Reporting and Business Intelligence

CentricsIQ is our comprehensive ITAD portal, designed specifically to power enterprise-scale ITAD services. CentricsIQ automates all phases of the ITAD process and can be customized for client-specific needs.

The portal provides clients with secure, real-time access to order management, inventory and dashboard metrics. Clients can request service, view job status, manage inventory and perform numerous queries. In addition, it serves as a repository for all documents and information associated with a client’s ITAD program and projects.

CentricsIQ not only creates service efficiencies, it ensures the integrity of data and enables powerful business intelligence for program improvement.

Transparency Throughout the ITAD Process

CentricsIQ provides a single place to add, edit and check the status of projects, improving transparency throughout the ITAD process. Orders, pickups, assets and reports are all posted and stored for the entire organization. For each asset, users will have access to order number, tag ID, serial number, make and model, condition, type of disposition and stage of the ITAD process, among other details. There is no limit to the number of users from client organizations, so all that need access have unlimited access.

A Central Repository for the Whole Team

CentricsIQ offers one central repository for all ITAD documents and processes, accessible anywhere in the world. Users can search, filter and export data easily through the portal. Every piece of hardware processed by CentricsIT will have its own record which will remain in CentricsIQ long after the project is completed. Orders, assets and documents are searchable and can be filtered by categories under their respective tabs, accessible by the ribbon menu.

Reporting in Real Time

CentricsIQ offers real-time updates on where your hardware is in the ITAD process. The status of each item is updated as it is processed, and details are available through the portal, where they will remain for easy access.

Not only will individual assets and their details be shown, CentricsIQ offers a dashboard that shows the cumulative effects of your ITAD program in real time and upcoming scheduled pickups. It will also show onsite contact and the location of pickup. Upon opening CentricsIQ, users are greeted with their real-time dashboard, which includes:

  • Value recovery in US dollars
  • Sustainably recycled materials in lbs
  • Number of devices remarketed in units
  • CO2 emissions reduced in lbs
  • Toxic materials reduced in lbs

Audit Reports

An Audit Report consists of an Audit Summary and Asset Detail Report. These reports along with the corresponding Certificate of Data Destruction and Certificate of Recycling are furnished and available at the completion of equipment processing. Job details, data erasure reports, certificates and ad-hoc reports are also available through request and the online Client Portal.

Environmental Impact Reports

To quantify the environmental impact of a properly run client ITAD program, CentricsIT provides program metrics for the client’s dispositioned assets. The data includes comprehensive details about the equipment, projects, costs and value recovery. The client’s repurposed equipment metrics are also converted to detail the true environment impact of their program’s sustainability contribution.

Other Reports and Certificates Include

  • Onsite Reports
  • Initial Sort Reports
  • Variance Reporting
  • Remarketing and Resale Reporting
  • Final Settlement Reports
  • Environmental Impact Reports
  • Ad-Hoc and On-Demand Reporting
  • Chain of Custody Documentation
  • Data Destruction Reports and Certificates
  • Certificates of Recycling

Revolutionize Your ITAD Program with CentricsIT

With over 17 years in IT lifecycle solutions, CentricsIT emphasizes data security, environmentally conscious recycling and customer service. As an R2-certified ITAD provider, we understand the importance of having your documentation be accessible and searchable, and we aim to make the ITAD process as simple as possible. We value personal connections with our clients and partners, and we are always willing to answer questions and help your organization create an ITAD plan tailored to your environment.
If you’re ready to revolutionize your ITAD program, contact our team.

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Raise the IQ of your ITAD program

Being proactive about your tracking and reporting with CentricsIQ ensures compliance and clear communication, and it shows the real impact of your ITAD program—both for your business and the environment. Gain real-time intelligence on your hardware with CentricsIT.

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