Only the Highest Level of Service from CentricsIT
White glove service refers to the highest level of service with exceptional attention to detail. Whether it is hardware procurement, configuration, shipping, ITAD or any other service that CentricsIT offers, our staff and engineers show the highest level of commitment to service. Our commitment to exceptional service is demonstrated in everything we do.
Custom Configuration
Custom configuration services from CentricsIT ensure that every order will be staged and configured to your specifications. The configuration will be burned in and tested in our facilities. Custom configuration means that your equipment will be able to be deployed seamlessly into your environment, minimizing any necessary downtime. Taking over this aspect of the project, our engineers save you time that can be poured back into your IT projects.
Global Shipping
Because of our extensive global network of strategic partners, CentricsIT maintains close relationships with the IOR specialists at each international location who know the ins-and-outs of their particular import and export laws and regulations. Not only that, CentricsIT has a full-time Licensed Customs Broker on staff. CentricsIT legitimizes your shipments to Customs and Border Protection from both sides of the border, thus avoiding delays, penalties and seizures.
We only contract with highly vetted, experienced transportation partners, both internationally and here in the US. As such, we establish and maintain a strict and universalized procedure to ensure the security of the equipment.
Certifications
CentricsIT maintains three certifications: ISO 9001, ISO 14001 and ISO 45001. The CentricsIT facility located at 3140 Northwoods Parkway, Suite 500, Norcross, GA holds ISO 14001:2015 and ISO 45001:2018, in respect to the scope of data destruction, audit resale and recycle, while the CentricsIT office located in Suite 700 of the same address is ISO 9001:2015 certified, in respect to IT hardware reselling services, hardware rentals and services that include hardware maintenance, hardware installations and data center moves.
ISO certifications show a commitment to quality and best practices. At CentricsIT, we are dedicated to exceeding customer expectations while delivering the highest quality products and services. That’s why we make it a priority to maintain our quality certifications. We take pride in knowing that, by rising to the challenge of maintaining certifications, we provide a better experience for our customers.