IT Field Services

/IT Field Services
IT Field Services 2018-06-27T14:01:56+00:00

Global Support, When and Where You Need It.

Project-Based and On-Demand Field Services from CentricsIT

We leverage a global network of heavily vetted and experienced field technicians supported and managed through our central operations group to perform nearly any type of technology services you will require. We own the outcome and realize quality delivery is our only guarantee to future business.

CentricsIT understands to be of the greatest value to our customers, we must provide the greatest degree of geographic and skills coverage available in the market.

The days of organizations gluing together dozens, if not hundreds, of vendors to deliver a unified IT operational experience are coming to an end. Our clients expect us to be the center of excellence providing precise and transparent execution of IT operational tasks, projects and programs.

Primary Disciplines

Service Categories

Service Delivery Options

Scheduled Standard Services require a minimum two (2) days advanced notice for on-site arrival and is intended for services executed during normal business hours; 8:00AM to 5:00PM (local time) at the location where services are to be provided. Scheduled Next Day Services where on-site arrival is required during the next business day and during normal business hours; 8:00AM to 5:00PM (local time) at the location where services are to be provided. Same Day Services may be requested at any time to address an immediate need. CentricsIT will use commercially reasonable efforts to arrive “as soon as possible” with targeted Service Level arrivals of four (4) hours. We can also provide custom SLA solutions tailored to your unique requirements and goals.

How We Deliver

Clients today care less more about how providers deliver their services, what level of visibility will be provided throughout the engagement, how tickets are created and managed and how the quality of engineers and their performance can be assessed and managed, than ever before.

When you partner with CentricsIT for your projects, you have the ability to log into our portal and create your own tickets, monitor the status, make notes or changes and collaborate with your team – all within your portal.

You can also call us or email your request and receive alerts once your project is in queue.

Service Offerings

  • Infrastructure Assessments
  • Integration Services
  • Imaging Services
  • Network Surveys/Wireless Assessments
  • Installations & Implementations
  • Data Center Relocation
  • Mobile Device Management
  • Global Supply Chain Management
  • Project-Based Staffing

Our Methodology

We take a consultative approach to each client engagement. We work closely with your team to understand your unique challenges and specific needs, walking through a comprehensive methodology that enables us to uncover additional opportunities to maximize infrastructure value and overall efficiency. With such an intense focus on individual client needs, it’s common for our clients to think of CentricsIT as an extension of their own teams.

The CentricsIT Value

  • Global Network of Technical Resources
    When you engage CentricsIT for your next infrastructure project, you gain access to our global network of highly qualified IT engineers, who are certified across technologies at the highest levels. These are vetted, proven resources we deploy and manage on your behalf.
  • Experience & Expertise
    CentricsIT brings an unmatched level of agility, ingenuity, and pure know-how to your next IT project. Whatever your infrastructure needs—anywhere in the world—CentricsIT has the expertise and resources required to get the job done.
  • High-Level Project Management
    CentricsIT orchestrates your entire project from start to finish. We take a proactive approach to project management and provide a high level of communication and transparency between our team and yours. Our team is equipped to demonstrate agility and will address challenges as they arise, minimizing the overall impact of any project setbacks.
Contact Us

Regardless of the size or location of your infrastructure project, count on CentricsIT to provide you with high-level expertise and vetted resources. Contact us today to get started and experience a better way to consume IT professional services.

Contact Us