SmartHands: Global On-Demand Engineering Services

//SmartHands: Global On-Demand Engineering Services
SmartHands: Global On-Demand Engineering Services 2018-01-15T17:00:38+00:00

A Global Extension of Your IT Team

Our global network of SmartHands engineers can supplement your team wherever you need them the most. They will seamlessly integrate with your teams, even attending planning calls and reporting on projects just as you would expect your full-time staff to.

You only pay for the resources you need, and when the assigned projects are complete, the CentricsIT SmartHands engineers will depart without disrupting your day-to-day operations.

SmartHands Bridges the Gaps

CentricsIT has a large global network of technicians available for incremental labor needs, including:

  • Server rack and stack
  • Data center migrations
  • PTO Backfill
  • Onsite support desk responses
  • Client device installations and upgrades

Our highly vetted network of L1 technicians can help you address short-term on-demand engineering needs in a cost-effective, reliable way.

SmartHands for your Shrinking Workforce

In the past, engineers were staffed specifically for an application or type of hardware. These engineers were advanced specialists who had honed their crafts over many years. That strategy worked for a time, but there’s a new trend emerging: employ generalists, reduce headcount, and staff as few engineers as possible.

This new strategy works well for the bottom line, but it can leave you vulnerably shorthanded for big projects like audits or migrations. This is especially problematic for projects that span across multiple locations.

If you are operating with a lean engineering team but feeling the pressure of being understaffed, know that you don’t need to.

  • Extensive PTO Coverage
    Prior to your team member taking PTO, we’ll deploy an engineer to shadow the team member they are scheduled to backfill to learn his or her role, processes, and procedures. This ensures a fully trained team member is in place to maintain quality coverage during extended employee absences.

  • Flexible Duration
    Our SmartHands teams can be deployed on a flexible schedule, so you’re covered whether you need engineers for a few hours or for weeks at a time.

  • Granular Billing
    Our SmartHands engineers can bill by the hour, half day, day, or week depending on your needs and the size of your project.

  • Global Coverage
    Our engineering force can be deployed in more than 80 countries with as little as 24-hour notice. We can facilitate and manage multiple projects simultaneously, across borders and time zones.

  • Single Point of Contact
    Our extensive, highly vetted global network eliminates the need to hire and manage multiple providers around the world. CentricsIT is your single, dedicated point of contact to manage all your IT projects around the world.

Contact Us
Contact the experts at CentricsIT to discuss your global needs for on-demand engineering.
Contact Us