Our IT Support and Maintenance Philosophy and Advantage
We believe that it doesn’t make sense to pay more money to maintain older equipment. When manufacturers increase your maintenance costs because your equipment is older, they’re just trying to intimidate you into purchasing newer hardware that you might not even need. Parts are cheaper and easier to source for older hardware, and the pool of trained technicians that have been around for years is larger. That is why our IT support and maintenance service options make more sense for your business.
CentricsIT is able to support your IT equipment under customizable service levels completely designed for your requirements. There are no penalties for adding or deleting equipment on your contract, so you can adjust your support levels penalty-free anytime.
If you need an engineer onsite to fulfill your technical support request—no problem. We have a wide network of engineers all over the world. They are experienced with all the leading manufacturers product lines.
Our approach to support allows us to maintain all of your hardware across manufacturers through one call and one contract.