The Value of On Demand Field Engineering Services
This post was contributed by CentricsIT Global Services Executive Don Pettingill and Account Executive Evan Arison. Pettingill and Arison work from the CentricsIT office in Charlotte, NC (USA). Technology organizations continuously struggle with the short term incremental needs of their incident and request management service offerings. The challenge to deliver [...]
Do You Have an Insurance Policy versus a Maintenance Plan?
In the competition between an insurance policy versus a maintenance plan, having a maintenance plan for your hardware will always win out. But are you using your OEM’s limited warranty from your initial hardware purchase as your maintenance plan? When you rely on limited warranties and complimentary service bundles [...]
What to Expect When Your Hardware is Approaching EOSL
You conducted extensive research, you did the necessary POC testing, and you judiciously procured server equipment for its proven performance rate and longevity. It has operated well for you, and it continues to do so. The corresponding OEM support is responsive and efficient. But OEM support won’t last forever. [...]
Summertime Means Summer Vacations… And PTO Backfill
Summer will be here in just a few short weeks. And with summer comes wanderlust—strong desires for sunlit beaches, snow-capped mountain views, and tropical paradises. On top of that, your employees have family reunions to attend, holiday cookouts to throw, and they need time to recover from the dark [...]
Benefits of Global Vendor Consolidation: A Real-World Application
Are you managing multiple IT infrastructure maintenance contracts across many different vendors? You’re not alone. Many companies are in the same position, finding it difficult to navigate their many contracts and what each addresses when it comes to their assets. It can be particularly challenging for organizations to manage [...]
What Are Your Options for EMC Hardware Reaching EOL?
"What Are Your Options for EMC Hardware Reaching EOL" was contributed by CentricsIT Account Executive Michael Sulka. Michael is a data center solutions expert who specializes in third-party maintenance and cost optimization throughout the IT lifecycle. He works from the CentricsIT office in Charlotte, NC (USA). Within the ever-changing world of [...]