Count on CentricsIT for an Affordable Third-Party EMC Premium Support Alternative

CentricsIT offers EMC third-party support and maintenance for companies of all sizes across the globe. Our data center support solutions are designed to extend the life of every machine in your infrastructure by covering equipment long after the manufacturer’s warranty has expired. Our maintenance solutions save you 40–70% compared to what EMC would charge you for the same type of hardware support under an EMC Premium Support contract. But the value doesn’t stop there.

What Makes Our EMC Support a Valuable EMC Premium Support Alternative:

  • We value relationships, and know every one of our customers by name—you’re more than just an account to us.

  • We have offices and secure stocking depots positioned across the world.

  • We spare all parts ourselves and house them local to you, wherever you are.

  • Our service levels are 100% customizable—no cookie-cutter contracts or pricing plans

  • We offer same-day responses on all quotes. We guarantee you that our response time is faster than that of EMC Premiuim Support.

  • We offer discounts for multi-year maintenance contracts.

  • Our engineers are experienced with end-of-life products.

  • There are no price increases for the life of your equipment.

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OFF OEM Support List Prices, Depending on Product Line
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Minutes to Address any Customer Support Ticket, 24 x 7 x 365
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Secure Stocking Location Positioned Strategically for Each Client
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Countries Worldwide Where We Provide Support for Our Customers

Supported EMC Product Lines

  • EMC VNX Support
  • EMC VNXe Support
  • EMC DMX Support
  • EMC Clariion (CX) Support
  • EMC Data Domain Support
  • EMC VMAX Support

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“It’s always nice to get more than what you want AND save money!”

We discussed with our CentricsIT rep exactly what we needed, and they came back to us with more than we initially were looking at buying and saved us over 60%. We were amazed!”– IT Manager, Large Southeast Manufacturing Company

We required mission-critical SLAs across a number of platforms, which came at a very high cost through the OEMs. CentricsIT designed a custom-fit support solution for us, offering affordable support for EMC, Dell, Sun/Oracle and IBM pSeries. We were very pleased with their superior service delivery and dedicated engineers.

Fortune 1000 Payment Processing Company, Read Success Story

We were looking to establish a centralized support program for all our global locations, reduce maintenance spend and maximize efficiency. CentricsIT offered us a custom-fit support solution which eliminated the need for multiple support providers, saved us over 70%, and offered us better service.

Global Building Materials Company

Our Maintenance Philosophy and CentricsIT Advantage

We believe that it doesn’t make sense to pay more money to maintain older equipment. When EMC increases your maintenance costs because your equipment is older, they’re just trying to intimidate you into purchasing newer hardware that you might not even need. Parts are cheaper and easier to source for older EMC hardware, and the pool of trained technicians that have been around for years is larger. That is why third party EMC maintenance makes more sense for your business.

CentricsIT offers customizable EMC support options for EMC End-of-Life (EOL) and EMC End-of-Support (EOS) products. When you call us with a problem, there’s a good chance our technical engineers have already come across it and know exactly how to resolve it.

If you need an engineer onsite to fulfill your EMC technical support request—no problem. We have a wide network of EMC engineers all over the world. They are experienced with EMC storage from all product lines, including: VNX, VNXe, VMAX, DMX, CLARiiON, Symmetrix, Celerra, Data Domain, Connetrix, and others.

Our approach to support allows us to maintain all of your hardware across manufacturers through one call and one contract. We provide third-party data center support and maintenance for all of the leading equipment manufacturers, including: IBM, HP, EMC, Sun/Oracle, Brocade, Cisco, and many others.

WE’VE GOT YOU COVERED 24 X 7 X 365 WORLDWIDE

Learn how CentricsIT can help your company save 40–70% on EMC maintenance and support. Request a free consultation today, and one of our support specialists will respond within one (1) business day.